Hi
Last week I have uploaded an scorm zip file correctly but today when I want to upload it again in a new course this error will appear :
Error: File: ../files/doceboLms/scorm/172_44_1180741234_test.zip_content/imsmanifest.xml not found [103]
Unfortunately for every new scorm zip package I receive this error and now I can`t upload any scorm to my courses ,
after receiving this error when I check files/doceboLms/scorm root my new scorm folder is created but it`s a empty folder.
all scorm files upload correctly on my PC (localhost) and this problem just occurs on the web server .
please help me .

I`ve tried it in multi browser , and all of them had same result .

Hi again
My web server safe mode setting is On and my server admin says that for security reasons he can`t change it to Off .
I have installed docebo in Classic method (HTTP) and I think that I should use FTP method now , but I don`t
know how can I do this change and use FTP instead of  HTTP?
Please guide me .

To change file upload properties you just have to edit the config.php file in Docebo root directory.

I have edited config.php like below :
-------------------------------------------------------------------
$GLOBALS['uploadType'] = 'ftp';

$GLOBALS['ftphost']     = 'localhost';                    // normally this settings is ok
$GLOBALS['ftpport']     = '21';                            // same as above
$GLOBALS['ftpuser']     = 'my default user';
$GLOBALS['ftppass']     = 'my default pass';
$GLOBALS['ftppath']     = '/home/my_site/public_html/education/';

$GLOBALS['where_files']  = '/files';
--------------------------------------------------------------------
Some expressions about above lines :
education is Docebo root folder and doesn`t have separate ftp account for itself .
my website default root is /home/my_site/public_html/ and 'my default user'
and 'my default pass' are the default username and password for my website
with this root : /home/my_site/public_html/ so they are not seprate username and
password for Docebo root or /home/my_site/public_html/education/ .
Now when I want to upload an SCORM package this error message appears :
_ERRORUPLOAD
Of course when I check Diagnostic tool in Admin Area in front of FTP connection,
FTP OK statement is shown and it says that I don`t have ftp connection problem .

Please help me , I`m really boring and confused and I can`t do anything
with my Docebo LMS now .

If I got it well you are trying to install Docebo on a remote server, so the ftphost value in the configuration file should not be localhost but the address of the ftp server.

I have modified it to : $GLOBALS['ftphost']     = '72.232.***.***'; 
and Of course all stars sign are number in above line .

They seem correct to me, but only your provider can guarantee that they work.
Do you already have the "education" folder?

if you mean that education folder was created before installation , yes it is created before installation .
Can you mention some important factors that may affect on FTP upload ?
Maybe my web server admin with knowing that important factors help me to solve this problem .