I am running version 3.5.0.4 on a server and when I load the test Scorm files into a course and run it I get javascript pop up errors that say TypeError: tom is null and TypeError: xmldoc is null and it opens a new page (in IE and Firefox) with this text:


Fatal error: Call to a member function getElementsByTagname() on a non-object in /mnt/w1007/d32/s06/b02b6ea0/www/radiantinteractive.com/lms_01/doceboLms/modules/scorm5/soaplms.php on line 434

any ideas?

Set debug to off by the config area in the admin page
Claudio 

Well, the only thing I saw was under the "configuration and interface options" for " Enable debug information". This is not turned on. Any more ideas? The Scorm Package that I downloaded from Docebo.org also is not tracking. I'm sure it is all tied to the same problem.

Thanks.

Did you check this?

http://www.docebo.org/doceboCms/wiki/49_212/show/english/0/If_something_goes_wrong

Regards
Claudio 

Hello,

I have similar problem with the smith jarred.

Frankly speaking, Docebo is one of the best eTraining solution especially for corporate eLearning or professional development. I like it very much. Thanks Docebo team for providing us so wonderful products freely.

I installed the Docebo 3.6.0.3 package in GoDaddy deluex hosting server. Here is some parameters.

• Server software: Apache
• MySQL version:5.0.67.d7-ourdelta-log
• PHP version:5.2.8

I triedto upload a SCORM package (made by Adobe Presenter, SCORM 1.2) to the server very smoothly.

However, when I log in as a student, and open this Learning Object. The object can be opened in a coold style, but before the object showed, there is some error information.
" Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/html/config.php:87) in /home/content/html/doceboLms/modules/scorm/scorm_page_body.php on line 68
Prerequisites not satisfied "
and when viewing the SCORM learning object, there is still some error information such as,
"TypeError: tom is null"
"TypeError: xmldoc is null"

I searched Google and checked the Docebo English manual and WIKI. Also I found these two useful link.

1. http://www.docebo.org/doceboCms/forum/4_0/message/idThread_1735/install_spaghettilearning.html
2. http://www.docebo.org/doceboCms/wiki/49_212/show/english/0/If_something_goes_wrong

After I turn off debug, I cant find the file soap/pear.php and empty it.

Can anyone providing me some suggestions?

" Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/html/config.php:87) in /home/content/html/doceboLms/modules/scorm/scorm_page_body.php on line 68
Prerequisites not satisfied "

The soap trick is an old one and should be no more needed, but you can always find the file in doceboCore/addons/soap/.
The error posted by Zhou Blues can be solved removing the final blank line after the ?> in the main config.php file open it and delete all the space and breakline that you find after the final ?>.

For the first problem, i'm not sure about the exact cause, a similar problem that i have saw in the past was related to a misconfiguration in php5 when both the new dom module and the old domxml extension were active, the solution is simple, disable the old domxml extension trought the php.ini file.

Otherwise a phpinfo can help.

Fabio

Writted by: Fabio Pirovano

" Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/html/config.php:87) in /home/content/html/doceboLms/modules/scorm/scorm_page_body.php on line 68
Prerequisites not satisfied "

The soap trick is an old one and should be no more needed, but you can always find the file in doceboCore/addons/soap/.
The error posted by Zhou Blues can be solved removing the final blank line after the ?> in the main config.php file open it and delete all the space and breakline that you find after the final ?>.

For the first problem, i'm not sure about the exact cause, a similar problem that i have saw in the past was related to a misconfiguration in php5 when both the new dom module and the old domxml extension were active, the solution is simple, disable the old domxml extension trought the php.ini file.

Otherwise a phpinfo can help.

Fabio

Hello, I just removed the final blank lines and spaces as you told me, and it works! Thank you, fabio.pirovano! Thank you for your kind help and so wonderful product your team bring to us!

I created a Learning Object using Adobe Presenter and published it in the SCORM 2004 format. Then I created a training on Docebo LMS. What happens is that when I finish to whatch the (video) training, Docebo does not set it as a finished training (green), the flag keeps yellow indicating I started by not finished the training. The reason for that, as I figured, is because there's no page refresh (reload). So I when I refresh the page (F5) then the flag turns green indicating the training is completed. Is there a way to solve this problem?

Another issue is that for SCORM 1.2 it does not work at all, I mean, it never sets a training as completed.

Thanks for your help.